Returns & Exchanges
At Martha London, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging and include the printed return form inside the parcel to ensure fast processing.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
